Privacy Policy

Ming Sia Construction Pte Ltd("we", "us", "our") is committed to protecting the personal data of our customers, website visitors, and business contacts in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

This Privacy Policy describes how we collect, use, disclose, and protect personal data. By interacting with us or using our website, you agree to the terms of this policy.

We may collect the following categories of personal data:

• Contact information: name, phone number, email address
• Project information: property address, project type, scope of works
• Communications: messages sent to us via WhatsApp, email, or telephone
• Usage data: pages visited, referral source (collected anonymously via analytics)

We do not collect sensitive personal data (e.g., NRIC, financial information) unless strictly required and with your explicit consent.

We collect personal data when you:

• Contact us via phone, WhatsApp, or email
• Submit an enquiry or request a quotation
• Visit and browse our website
• Enter into a contract with us for construction services

We use personal data for the following purposes:

• To respond to your enquiries and provide quotations
• To provide, manage, and fulfil construction services
• To communicate with you about your project
• To comply with legal and regulatory obligations
• To improve our website and services
• To send you relevant updates about our services (with your consent)

We do not sell your personal data to third parties. We may disclose personal data to:

• Service providers: including registered architects, professional engineers, and sub-contractors involved in your project
• Regulatory authorities: such as BCA, URA, NEA, or other Singapore government agencies, as required by law
• Professional advisors: lawyers or accountants engaged by us

All third parties are required to maintain the confidentiality and security of personal data.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project-related data is generally retained for at least 7 years following project completion to comply with statutory requirements.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. This includes secure communication channels and access controls.

We do not typically transfer personal data outside Singapore. If such a transfer is necessary, we will ensure that the receiving party provides a comparable standard of data protection.

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete personal data
• Withdrawal of consent — withdraw consent to the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions

To exercise these rights, please contact our Data Protection Officer (DPO) using the details in Section 10 below. We will respond within 30 days.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your PDPA rights, please contact:

Ming Sia Construction Pte Ltd
Data Protection Officer
Block 1007, Tai Seng Ave, #01-2620, Singapore 534411
Email: enquiry@mingsia.com.sg

We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.